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If you would like to book a course or have a query then please email manager@tigerlilytraining.co.uk or call us on 0300 3020 999.

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Frequently Asked Questions for Clients

plus-circleminus-circleDoes your training cover the use of a de-choking device such as the Life Vac?

Our training does not include the use of a de-choking device, nor can we recommend or comment on the effectiveness or use of these devices. Our training is based on the recognised protocols of the UK Resus Council and meets the criteria outlined in the EYFS 2025 and the HSE. The UK Resus Council does not support the use of these devices due to insufficient research and evidence on their safety or effectiveness. Their statement, which was updated in May 2024, can be reviewed here. UK RESUS COUNCIL

To further support those working with and caring for infants, we offer a monthly FREE Safer Feeding webinar, designed to raise awareness and share best practices around feeding safety and choking prevention.

We remain committed to safeguarding lives through trusted, regulated, and research-backed training.

 

plus-circleminus-circleHow do I use the Client Portal?

View our user guide for instructions on how to use the Client Portal

plus-circleminus-circleDo our courses meet sector guidance

Tigerlily Training is an approved training centre of the Awarding Organisation CTQ, and our training meets both the EYFS 2025 and HSE standards.

Using an Ofqual-regulated training provider offers several benefits:

  1. Quality Assurance: Ofqual (Office of Qualifications and Examinations Regulation) ensures that the qualifications meet high standards of quality and credibility. This means the training provider follows rigorous guidelines and maintains consistent course quality.

  2. Recognition: Qualifications from Ofqual-regulated providers are widely recognised and valued across the UK and internationally. This can enhance your career prospects and provide greater education opportunities or employment opportunities.

  3. Confidence and Trust: The Ofqual logo on certificates is a mark of quality that instils confidence in employers, educational institutions, and learners.

  4. Compliance and Standards: Providers must always comply with the Awarding organisation's policies and processes, ensuring the training is up-to-date and relevant.

 

plus-circleminus-circleCan I take my infant or child to the training?

Our courses are work-based training; therefore, all learners must be in an environment conducive to learning and free from distractions.  Hence, we can not allow persons under 16 into the training room.

Our learner numbers are restricted to 12 per trainer, so we can only allow the person on the booking form to attend training. If you do need special assistance, please contact us on 0300 3020 999 or see our Special Considerations, Reasonable Adjustments policy.