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Tigerlily Training Charter

Equal Opportunities Policy


Tigerlily Training is committed to recruiting learners with integrity and without discrimination.

Tigerlily Training will not discriminate against age, disability, gender, race, religion, sexual orientation or gender.

In order to do this Tigerlily Training will:

Appeals Policy


In order to do this, Tigerlily Training will:

Special Consideration and Reasonable Adjustment Policy



Reasonable Adjustment: This is special measures taken in cases where a learner has declared prior to assessment a difficulty or disability that may otherwise place the learner at substantial disadvantage in the assessment situation.

Special Consideration: This is an allowance made post- assessment to reflect a temporary disadvantage that occurred at the time of the assessment such as a temporary illness, injury or indisposition at the time of assessment.

In order to achieve the above aims Tigerlily Training will:

Assessment Malpractice Policy


Definitions and examples:

Malpractice involves those acts which undermine the integrity and validity of assessment, the certification of qualifications and/ or damage the authority of those conducting the assessment and certification processes.

Examples of learner malpractice include plagiarism, collusion-producing work in collaboration with others and then submitted as individual learner work, copying, fabricating results or evidence, deliberately destroying or sabotaging another learners work, submitting false personal identification, impersonation, facilitating impersonation, disclosing their details that allow another person to logon to the Tigerlily Training e-learning portal under their user details, learners seeking to influence assessors during practical assessments and learners seeking to influence assessors of on-line assessments.

Examples of staff/ trainer malpractice include improper assistance to learners, inventing or changing results for the purpose of influencing internal or external verification, failure to submit practical assessment outcomes, facilitating and allowing impersonation, false declaration of ID checks, misusing the conditions where reasonable adjustments have been put in place (such that the support given unfairly influences the outcome of assessment), falsifying records, falsifying trainer logs.

The above examples are not exhaustive and other instances of malpractice may be considered by Tigerlily Training at its discretion.

In order to achieve the above aims:

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